Privacy Policy

Effective Date: Dec 19, 2024

RentGuam.com (“we,” “us,” or “our”) values the privacy of our users and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you use RentGuam.com. By accessing our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information: • Basic Information: Name, phone number, email address, and urgency of rental needs. • Detailed Application Data: Information required for rental applications, including but not limited to: • Driver’s license details and uploaded photos • Employment and income details • References and background information • Technical Information: Data automatically collected through cookies or similar tracking technologies, such as IP address, browser type, and usage data.

2. Purpose of Data Collection

We collect this information for the following purposes: • Verifying rental applications and connecting tenants with property owners • Conducting background checks (when applicable) • Marketing and promotional communications (if consented) • Analyzing website usage and improving services through analytics tools • Enhancing RentGuam.com to become the best platform for rentals in Guam

3. Use of Cookies and Tracking Technologies

We may use cookies and similar technologies to: • Provide personalized user experiences • Analyze and improve website performance • Track user preferences and behaviorYou can control or disable cookies through your browser settings, though this may affect website functionality.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances: • With trusted third-party services for background checks or verification processes • As required by law or to comply with legal obligations

5. Third-Party Tools

We use third-party tools to manage and enhance our services, including but not limited to: • Google Analytics (website analytics) • GoHighLevel (customer relationship management) • Calendly (scheduling) • AppFolio and Zoho (property management and operations) • Background check platformsThese third-party tools have their own privacy policies, and we encourage you to review them.

6. Data Security

We implement industry-standard security measures to protect your information. Sensitive data, such as driver’s license information, is encrypted during transmission. Access to your information is restricted to authorized personnel only.However, no system can guarantee complete security. Users are encouraged to notify us immediately of any security concerns.

7. User Rights

You have the right to: • Request the deletion of your personal data • Opt out of marketing communications by indicating your preferences during data submission or by contacting us directlyWe reserve the right to retain data required for business or legal obligations.

8. Retention of Data

We retain user data as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data may be retained for historical, statistical, or business analysis unless deletion is requested.

9. Legal Compliance

We comply with applicable laws and regulations in Guam. This includes but is not limited to: • Data privacy and protection laws • Consumer protection regulations • Laws governing online services in Guam

10. International Users

While RentGuam.com is based in Guam and primarily serves users in the United States, international users are welcome. By using our platform, international users consent to the collection, use, and storage of their data in accordance with this policy.

11. Children’s Privacy

RentGuam.com does not target individuals under the age of 13. We do not knowingly collect data from children. If we discover such information has been collected, it will be deleted immediately.

12. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Updates will be posted on this page with the updated effective date. Continued use of our website constitutes acceptance of any changes.

13. Contact Us

For questions or concerns regarding this policy, please contact us:

• Email: [email protected]

• Phone: 671-480-7472

• Mailing Address: RentGuam.com, 1380 Marine Corps Drive, #202 & #203, Upper Tumon, Guam, 96913